Virtual Assist SG • Telemarketing
If you’re trying to grow sales, inbox-only outreach isn’t enough anymore. Telemarketing still works—when it’s done professionally, with the right targeting, scripts, and follow-up discipline.
Virtual Assist SG provides outsourced telemarketing in Singapore to help you:
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generate qualified leads
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book sales appointments
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follow up consistently (without draining your internal team)
Telemarketing Services in Singapore
What’s Included in Our Telemarketing Service
A complete execution system (not random cold calls):
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Campaign setup: target market, offer framing, qualification criteria
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Script + objection handling: built around your value proposition
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Outbound calling + structured follow-ups
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Lead qualification: we filter for fit before sending to your sales team
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Appointment setting: calendar booking + confirmation flows
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CRM updates: call notes, statuses, next steps
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Reporting: weekly/monthly performance and learnings
Use cases we’re great at
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B2B appointment setting for founders and sales teams
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Lead reactivation (old leads, past customers, dormant pipeline)
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Event invitations / webinar attendance
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Customer follow-up and satisfaction calls
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Market feedback calls (objections, pricing reactions, positioning feedback)
01
Lead Generation
One of the ways in which we provide exceptional value is through the wide range of features that we offer. Our team created them to provide every customer with the best possible experience. Explore some of the main features below, and please get in touch to receive additional information.
Telemarketing
02
Appointment Scheduling
Our customers deserve the highest level of support, and we work tirelessly to maintain those standards. When you choose to work with our team, know that you are consistently choosing quality and excellence. Customer service is at the heart of everything that we do.
03
Reactive Campaign Strategies
Construct the perfect telemarketing campaign with us. Our agile approach allows us to continuously optimize campaign strategies in response to real-time feedback and market dynamics, ensuring your message resonates with the target audience effectively.
04
Customer Follow-Up
Cultivate lasting relationships with consistent and personalized follow-ups. Our Virtual Assistants help you stay in touch with your customers, ensuring satisfaction and encouraging repeat business.
Our process
1. Discovery & targeting
We align on your ICP, offer, and what counts as a “qualified lead”.
2. Script + qualification criteria
You approve messaging, FAQs, and escalation rules.
3. Pilot sprint (recommended)
We run a short pilot to validate messaging and tighten targeting.
4. Execution + follow-ups
We call, follow up, and keep your pipeline organized.
5. Reporting + optimization
We share what prospects actually said—so your sales improves over time.
Reporting & KPIs you’ll receive
We track performance around outcomes, not vanity metrics:
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Calls made + connect rate
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Conversations held
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Qualified leads identified
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Appointments booked
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Common objections + improvement suggestions
Compliance & brand protection
We take brand representation seriously and follow a structured process for handling customer/prospect data in line with Singapore’s PDPA principles.
For telemarketing activity, businesses generally need to consider Singapore’s Do Not Call Registry requirements (e.g., checking numbers or ensuring valid consent where applicable)